Shipping

Shipping

At fitphyt, we offer free standard shipping worldwide. Yes, you read that right! The shipping of your parcel is free of charge when you choose the standard shipping option at checkout.

We aim to dispatch all orders within 2 business days from when the order was placed. During sale and peak periods, we try our best to have all orders dispatched and delivered on time. Due to high demand, we apologize in advance if any delays occur and thank you for your patience.

All orders are processed and fulfilled from our nearest warehouse and we aim to deliver worldwide in 4-6 working days. These time-frames are provided as a guideline and may differ due to your destination country's delivery service, customs issues, special or weather related events and/or other circumstances.

We recommend using the tracking information when available, to make sure your order is delivered successfully. We apologize if, on occasion, your parcel does not deliver in the above timeframe as we do try our best to deliver your parcel as soonest we can.

You can track your orders here.

Customs, Taxes, Duties and Fees

Please note that local taxes, handling fees and/or other charges may occur for your destination country. These are not "shipping fees". fitphyt Activewear is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government.

These charges are the responsibility of you, the recipient, and the funds are received exclusively by the local government of your destination country. Since these duties and taxes differ between different countries and states, we are unable to provide an estimated cost.

Should you choose to not accept and collect your parcel upon arrival due to these fees and/or charges, you will not be able to receive any refund or store credit from us.

For further information, please contact your local customs office. 

Support

For any further information on carriers, shipping times and tracking information please feel free to email hello@fitphyt.com.

If there are any issues regarding the shipping of your order, please email hello@fitphyt.com. Please keep in mind that once your order has been dispatched, fitphyt is not responsible for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided and contact the respective postal service, to ensure the safe and timely delivery of your purchase.

We will assist you in recovering an item to the best of our abilities, however, we will not provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided.